Troubleshooting

6 Dispensing Issues, Fixed Fast

A troubleshooting guide to diagnose common cocktail machine dispensing issues and restore service quickly.

Operator checking dispenser status on screen.

In this article

A troubleshooting guide to diagnose common cocktail machine dispensing issues and restore service quickly.

Diagnose Fast, Recover Faster

When output quality changes, the fastest path is symptom-based diagnosis.

Common Issues and First Actions

1. Under-pour

Check calibration values and pump priming.

2. Over-pour

Confirm recipe parameters and recent edits.

3. Inconsistent flow

Inspect line connections and trapped air.

4. Slow dispensing

Check ingredient viscosity, filters, and pump performance.

5. Flavor drift

Validate ingredient mapping and line cleanliness.

6. Intermittent stop

Review alerts, power stability, and communication status.

Escalate With Useful Data

Before contacting support, gather recipe name, timestamp, observed behavior, and any alerts shown. Good data reduces resolution time dramatically.

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